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User profile for user: 3lilja
3lilja Author
User level: Level1 17 points
How can I restart my iPad? I have tried holding all three buttons.
Posted on Dec 5, 2022 5:24 AM
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User profile for user: ZintainUSA
ZintainUSA
User level: Level5 6,475 points
Posted on Oct 1, 2023 6:32 AM
Holding all three buttons is not going to reset your iPad. The model that you have has a particular way to get it to “restart”.
- Quickly Press and release Volume Up
- Quickly press and release Volume Down
- Press and hold Siri/Wake button until you see the Apple Logo on the screen
If you get a slider that shows up to slide to power off, ignore this slider and just continue to hold the Siri/Wake button until you see the Apple Logo. You’ll see the screen turn off and then a few moments later the logo will appear. Once you see the logo, you can release the Siri/Wake button and allow the iPad to continue to boot as normal.
Once this process is complete, you have successfully restarted your iPad. It can take a few tries to get the rhythm correct, but once you get it and hold the power button and see it either show the slider or go blank, you know you got it and just continue to hold the button until you see the logo.
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User profile for user: ZintainUSA
ZintainUSA
User level: Level5 6,475 points
Oct 1, 2023 6:32 AM in response to 3lilja
Holding all three buttons is not going to reset your iPad. The model that you have has a particular way to get it to “restart”.
- Quickly Press and release Volume Up
- Quickly press and release Volume Down
- Press and hold Siri/Wake button until you see the Apple Logo on the screen
If you get a slider that shows up to slide to power off, ignore this slider and just continue to hold the Siri/Wake button until you see the Apple Logo. You’ll see the screen turn off and then a few moments later the logo will appear. Once you see the logo, you can release the Siri/Wake button and allow the iPad to continue to boot as normal.
Once this process is complete, you have successfully restarted your iPad. It can take a few tries to get the rhythm correct, but once you get it and hold the power button and see it either show the slider or go blank, you know you got it and just continue to hold the button until you see the logo.
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User profile for user: GregW48
GregW48
User level: Level1 8 points
Dec 3, 2023 8:15 AM in response to ThatManFromUS
Exact screen display as mine was showing.
Very good advise except I had to use the volume down button.
I held the volume DOWN button, the power button, and the home button and it powered off when every other solution and hours of trying everything else failed to do anything.
Thanks heaps… Greg W.
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User profile for user: ThatManFromUS
ThatManFromUS
User level: Level1 8 points
Apr 12, 2023 11:03 AM in response to 3lilja
IF your Ipad has A home button (like mine) I held the volume up button, the power button, and the home button and it powered off. Hope this helped!
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User profile for user: LastWyant
LastWyant
User level: Level1 18 points
Jan 23, 2023 2:23 PM in response to UTBadger
I am having the same issues. It’s happens 4 times in the last two hours for my child. It’s in guided access for her to use as a communication device. No idea how but she makes search appear and the iPad freezes. Can’t get out of it. I can get out go guided access even turn the screen on and off but the search is still there preventing you from using the device.
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User profile for user: iamme2
iamme2
User level: Level1 13 points
Mar 4, 2023 9:48 AM in response to 3lilja
The above restart suggestion with the volume and power button pattern DID NOT work for me.
Instead, I had to do a "hey siri" then I asked siri to restart the ipad for me, it said I would have to unlock the ipad first, but luckily my face id worked to do so, and then I was able to click RESTART when siri offered the button option. Very odd experience.
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User profile for user: UTBadger
UTBadger
User level: Community Specialist
Dec 7, 2022 7:19 AM in response to 3lilja
Hey 3lilja,
We'll be happy to help out with your unresponsive iPad. You mentioned holding all 3 buttons, however there's a specific order in which you'd need to do so in order to force a restart:
If your iPad doesn’t have the Home button, do the following:
1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.
This is outlined in more detail here: Force restart iPad - Apple Support
We hope this helps out.
Take care!
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User profile for user: Axelsword
Axelsword
User level: Level1 8 points
May 1, 2023 12:12 AM in response to 3lilja
Hi,
I believe the below steps should help (I had a same issue and was able to resolve it):
- provided Siri still works when you hold the side/top button
- enable Siri and say “restart my iPad”
- Siri then will ask you to unlock the device and show the PIN screen
- unlock the device with your PIN and Siri will reconfirm if you want to Restart or Cancel.
- select Restart
yay!
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User profile for user: DavisDoesGames
DavisDoesGames
User level: Level1 8 points
Sep 17, 2023 10:51 AM in response to iamme2
My Siri isn't even working
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User profile for user: KathiaXD
KathiaXD
User level: Level1 8 points
Feb 24, 2023 9:06 PM in response to UTBadger
Not helpful
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User profile for user: RMG-JOSH
RMG-JOSH
User level: Level1 8 points
Jul 24, 2023 6:39 AM in response to 3lilja
i manage ipads at my workplace with Intune and apple business manager and we have had a bunch of ipads go into this stuck search widget. the first ipad one of my guys just let the power drain which took like a week but i am glad i found this article. quickly press volume up, quickly press volume down, hold power worked in my case. typically i can just reboot in intune but the wifi wasnt connected.
HOPEFULLY APPLE CAN ADDRESS PLEASE?
not yelling just calling attention :)
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User profile for user: R2-D2-C-3PO
R2-D2-C-3PO
User level: Level1 8 points
Mar 19, 2023 11:28 AM in response to 3lilja
The reset as UTBadger pointed out helped me.
The issue happens when guided access is active and you swipe down with 1 finger on the center off the lock screen.
You can disable this search under "Face ID & Passcode" then turn off "Today view and search"
(In the case the hole face id menu is missing under settings see Face ID and passcode missing - Apple Community)
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User profile for user: cait277
cait277
User level: Level1 8 points
Dec 25, 2023 12:56 PM in response to GregW48
hi! just wanted to say a quick thankyou to you!! my ipad mini 5th gen was stuck on google and wouldn’t let me do anything i tried everything and the only thing that worked was what u had said!!! ur amazing you’ve saved me!!!
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User profile for user: LadyH
LadyH
User level: Level1 139 points
Feb 25, 2023 3:38 PM in response to LastWyant
You’ll probably have to go into Settings …. and “reset all settings”. Then go back and set up the guided access for your daughter.
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User profile for user: tostep
tostep
User level: Level1 8 points
Mar 2, 2023 6:40 AM in response to UTBadger
This indeed helped me. I had this issue just before the lecture which I was supposed to give. I wish that I get to this post sooner....
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User profile for user: tennismura
tennismura
User level: Level1 8 points
Mar 9, 2023 12:09 PM in response to 3lilja
Seems obvious in retrospect but when you do the 3 steps make sure to press and hold the top button for way longer than you think. No apple logo showed up for me but it restarted and is back to normal
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My iPAD is stuck with a search screen
